OmniChannel Commerce Solution
Enterprise-grade e-commerce platform with AI-driven personalization, real-time inventory synchronization, and multi-channel fulfillment capabilities.
Project Overview
Developed a comprehensive digital commerce solution for a $200M annual revenue retailer with 12 physical locations. The platform unified online and in-store inventory while implementing behavioral personalization algorithms.
Key Challenges
- Legacy ERP integration required developing custom middleware with queuing fallbacks
- Personalization models needed continuous training with A/B testing frameworks
- Achieving PCI DSS compliance for custom checkout flow
Project Details
9 months (including 3-month optimization phase)
9 (3 FE, 3 BE, 2 Data, 1 DevOps)
Our Solution
Implemented Next.js for SSR with React 18 concurrent features
Developed real-time inventory API with WebSockets and Redis caching
Built recommendation engine using collaborative filtering (TensorFlow.js)
Integrated with 3PL systems for automated fulfillment routing
Technical Details
architecture
Microservices with API gateway
infrastructure
AWS EKS (12-node cluster) with CloudFront CDN
data Pipeline
Kafka event streaming for real-time analytics
testing
Cypress E2E with 92% coverage, Load testing to 10k RPS
Results & Impact
“The platform became our competitive advantage during peak seasons, handling $18M in Black Friday sales without downtime.”
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Let's discuss how we can help you achieve similar results with a solution tailored to your specific business needs.